Teamwork: Effectively Leading, Relating & Communicating (5.3)

Test awaiting trainer review. You can update your answers below until your trainer approves the test.

Score: 100%

Creating a healthy, well-balanced team starts with the individual staff member.

false

Decide which of the following statements is CORRECT:

People who are personally and professionally fulfilled make better employees.

Which of the following IS one of John Maxwell’s “Seven Steps to Success:"

Plan your priorities

Communication is probably the most overused, but least understood term in any organization.

true

Decide which of the following is NOT one of Dennis Vicars’ additional ideas for enhancing communication:

When a person asks a question, finish for him or her whenever possible.

Acting on a person’s request is the same thing as listening to a person’s request.

false

Even when talking about difficult situations or topics, focus on the positives.

true

Describe a situation when you were part of an effective team. What made it work?